Spotlight

Summerwood Welcomes a New Certified Training Location in Hanover, PA

We are thrilled to announce that Hanover, PA, is now a Certified Training Location, led by the exceptional Tracey C.!

With 12 years of experience at Taco Bell—10 of them as a Restaurant General Manager (RGM)—Tracey has been a driving force in leadership and training. She spent four years as a Market Training Manager and later stepped up as an Area Coach during the challenges of COVID. Since joining Summerwood in June 2022, she has made a remarkable impact as RGM of the Hanover location, shaping both her team and the business.

Tracey’s dedication and leadership have earned her well-deserved recognition, including the Area 27 RGM of the Year and Region 4 RGM of the Year awards. Outside of work, she loves spending time with her children and spoiling her grandchildren.

At Hanover, Tracey fosters a culture of collaboration and excellence, leading a strong team that includes eight Shift Leaders—Ruthann, Bryleigh, Courtney, Farrah, Jasmine, Madison, and Kylie—as well as Assistant Restaurant Manager (ARM) Tammy W. and several Team Trainers. Their dedication, alongside an incredible group of team members, drives the restaurant’s ongoing success.

A special thank you to Tracey’s support team—Area Coach Adam C., Field Trainer Ryan H., and Region Coach JJ M.—for their guidance in making Hanover a thriving training hub.

Welcome to the Training Department, Tracey and Team Hanover! We are excited for the impact you will continue to make.